Sales agents as a way to sell payment-processing services to merchants aren’t going away, but they aren’t staying the same. That’s according to a new research report from Double Diamond Group LLC, a Centennial, Colo.-based payments-advisory firm.
“This is a period of significant change in acquiring, ” says Rick Oglesby, senior analyst at Double Diamond. Tablet and smart phone-based point-of-sale products are usurping some of the demand for traditional payment terminals as profit margins on processing rates continue to erode. Many of these new products can offer business-management features, such as inventory control and sales reporting, that traditional POS terminals are not capable of.Details